Boat Trip Information & FAQs

When it comes to viewing wild animals, there is nothing we can guarantee 100% as wildlife can be unpredictable. Seals are seen on up to 95% of our trips so it is rare not to see seals, although how many we see and how sociable they are feeling will vary trip by trip. Dolphins are seen regularly, with a high success rate on our 2 and 3 hour tours, and can be seen all year round. However, there is no real pattern to where or when we will see dolphins, nor is there a better time of year or day, but we do know the best places to search! Puffins nest from mid April to mid July, but as they burrow underground while nesting, we may not see them on every visit to “Puffin Island”, however mornings are best. Basking shark sightings are now becoming incredibly rare due to warming sea temperatures so the likelihood of spotting one is sadly very slim. Minke whale sightings tend to peak between April and August but they can be seen at any time of year. Although a lot of our sightings are unpredictable, this means every trip is different and every wildlife sighting is special!

For more information on the animals we encounter on our tours, click here.

Our trips still run on rainy days. Rain does not deter the marine life (they are wet anyway!) so we simply wrap up in waterproofs and go for it! Please dress extra warm on rainy days with lots of layers to avoid getting cold. If you would prefer not to go out on a rainy day, please keep an eye on the weather and you may cancel your booking yourself. As long as we receive at least 24 hours notice, we can issue you with a full refund.

We do not get wet on every trip, but our open RIBs are exposed to the elements, and on windy days chances of sea spray are much greater. Basically, the windier it is, the wetter you may get! We do recommend a waterproof jacket if you have one, at least to keep the wind off and keep you warm (it gets cold out at sea even on warmer days). We have waterproof tops and trousers you may use if it looks like a wet day.

Well behaved, small to medium sized dogs are permitted on our boats, however, often dogs do not like the sensation of being on a bouncy boat so please take this into consideration. If you can make other arrangements for your dog, it might be best to play it safe and leave them on land.

If we cancel your trip due to rough sea conditions or minimum passenger numbers (5) not being met, we will contact you as soon as possible to offer to reschedule you to a later date. If this is not possible, we can issue you with a full refund. Please note: If you cancel a booking yourself, we require at least 24 hours notice to be able to issue a refund.

We take from ages 2 and up (babies are not permitted). Please be advised that our boats travel at speed and can be very bouncy which some young children enjoy but others are not so keen on. Individual children’s suitability is at your discretion.

Due to the bouncy nature of the boat and the unpredictability of sea conditions, our tours are not suitable for pregnant women.

All of our trips travel at speed and can be very bouncy in places so we do not recommend our trips for those with back/spine/bone problems.

Access to the boat will usually be down steps on the harbourside with a large step down into the boat; or using a step ladder from the beach (at low tide). The beach is roughly a 10 minute walk from our office including steps and a walk across a partially rocky beach. We have taken many passengers with mobility issues and our crew are very accommodating to give assistance where necessary. As long as you can make it up/down a flight of stairs either with or without assistance, you should be fine to access the boat. We recommend finding a trip outside of low tide so access on and off the boat is from the harbourside. For more information and guidance, please get in touch.

Unfortunately, due to the nature of the boat and harbour access, we are unable to cater for those who are wheelchair bound and/or unable to make it down the stairs on the harbourside.

Discount codes can be added during the checkout process. Discounts can not be added after your booking. Any problems with your booking please call our office on 07754822404.

If you have a voucher from one of our third party partners (Virgin Experience Days, Red Letter Days, Into The Blue, lastminute.com, Five Star Days, etc.) please email us with your voucher details (this will either be a serial number and PIN or a voucher reference number), a contact phone number and the date and time you would like to book for and we can redeem your voucher and book you in for your desired date.